You can rely on our skilled team for a wide variety of plumbing services for your home.
When it comes to the plumbing system in your home, you don’t want to take chances. Instead, reach out to us at Hey Dude Plumbing for all your plumbing needs. Keep reading to see some of the common questions we get about our services and our team.
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What plumbing services do you offer?
We are a full-service plumbing company handling everything from clogged drains and leaking pipes to water heater installations, sewer line repairs, and comprehensive whole-home repiping. Whether it’s a minor faucet drip or a major emergency, our team has the tools and expertise to fix it.
What areas do you serve?
We proudly serve residential customers throughout the Marietta, Georgia area, including Alpharetta, Ball Ground, College Park, Douglasville, Ellenwood, Jonesboro, and Sandy Springs, just to name a few. If your town isn’t listed, give us a call to see if you’re in our service area.
Why should I choose your team rather than a DIY method?
Using a professional team ensures the work is done the right way the first time. It also saves you a lot of time and effort. Plus, we have the tools to complete the task, so you don’t have to go out and purchase or rent them.
What are some common signs that I need bathroom plumbing services?
If you’ve noticed slow drains, a drop in water pressure, or a leaky faucet, it’s a good idea to give our team a call.
Can keeping my bathroom maintained increase the value of my home?
Yes. Well-maintained bathrooms are something potential buyers are looking for, so by ensuring the fixtures in your bathroom are working as they should, your home could win out over another one they’re looking at.
How do you charge for your services?
We believe in transparency. Depending on the job, we provide either flat-rate pricing or detailed estimates based on the scope of work. We always discuss costs with you upfront before any work begins so there are no surprises on your final bill.
What makes your team stand out?
We combine expert-level technical skill with the personalized touch of a local business. We also treat your home like our own, offering honest advice and reliable solutions without the high-pressure sales tactics common in larger corporations.
How can I prepare for a plumber’s visit?
To help our technicians work efficiently, please clear the area around the problem (such as under the sink or around the water heater). If you know where your main water shut-off valve is located, that is also very helpful information for us to have upon arrival.
What are the signs that my sewer line might be backed up?
Common red flags include multiple drains clogging at the same time, gurgling noises coming from your toilets, or sewage odors drifting from your floor drains. If you notice these, it’s important to call us right away to prevent a messy backup.
Is there an affordable way to fix clogged drains?
There are several budget-friendly methods to clear a clogged drain, including using boiling water, baking soda and vinegar, plungers, and drain snakes. These DIY solutions work well for minor blockages, while enzyme-based drain cleaners can help prevent future buildup. If the clog persists, professional hydro jetting or snaking services may be required.
When should I call a plumber instead of using a DIY method for clogged drains?
If your drain remains clogged despite trying a few DIY methods, if water is backing up into other drains, or if you notice persistent odors, it’s best to call us. The issue might be more severe than those methods can handle, or there may be tree root intrusion or damaged pipes that require specialized tools and expertise to resolve.
Why isn’t my water heater working?
A faulty water heater could be due to a few things, including a lack of power, a malfunctioning thermostat, sediment buildup, or a faulty heating element. We offer regular maintenance services to ensure these issues are resolved before they become more costly repairs.
My home is older. How can I prevent clogs in the plumbing system?
Preventing clogs involves regular maintenance and being careful about what goes down the drains. We recommend using strainers in sinks and showers to catch hair and debris, avoiding grease disposal down kitchen drains, and occasionally flushing drains with enzyme-based cleaners can reduce buildup. For older plumbing systems, regular professional inspections and cleanings help maintain smooth water flow and prevent recurring clogs.
What is the difference between a tank and a tankless water heater?
Traditional tanks keep a large volume of water hot at all times. Tankless water heaters heat water on demand, providing an endless supply of hot water and taking up significantly less space. They are also more energy-efficient, though the initial installation cost is higher.
What are some common causes of low water pressure in my home?
Low water pressure can be caused by several issues, including clogged pipes due to mineral buildup, hidden leaks in your plumbing system, faulty fixtures, or partially closed valves. Other causes may include municipal water supply problems, corroded pipes in older homes, or a malfunctioning pressure regulator.
How can I tell if my water heater is leaking?
Check for pooling water at the base of the tank or dampness around the fittings. Even a small “pinhole” leak in the tank itself can quickly lead to a flood, so it should be addressed by a professional immediately.
Why is my toilet constantly running?
This is usually due to a faulty flapper, a worn-out fill valve, or an improperly adjusted float. While it seems minor, a running toilet can waste hundreds of gallons of water a day and significantly increase your water bill.
What should I do if a pipe bursts in my home?
First, it’s important to turn off the main water shut-off valve to stop the flow. Then, call us for an emergency repair. Turning off the water is the most important step in minimizing structural damage to your home.
Can you help with low water pressure throughout my house?
Yes. Low pressure can be caused by a variety of issues, including a faulty pressure regulator, pipe corrosion, or hidden leaks. We can diagnose the root cause and restore proper flow to your fixtures.
What is involved in a seasonal plumbing check?
Our seasonal plumbing check includes inspecting pipes for signs of damage or wear, testing water pressure, checking for leaks in faucets and toilets, ensuring your sump pump and water heater are functioning efficiently, and preparing your plumbing for the upcoming season.